PRIVACY POLICY - ADVENTICS GMBH

adventics GmbH (hereinafter: "adventics" or "we") attaches great significance to the protection of your personal data. In the following, we would like to inform you about the processing of your personal data in accordance with Art. 13 GDPR.

A. Responsibility

Responsible for the processing of your personal data is the

adventics GmbH
Münchener Str. 23A
85540 Haar b. Munich
Tel.: +49 89 4444 33 100 
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

B. Contact details of our data protection officer

datenschutz süd GmbH
Wörthstraße 15
97082 Würzburg
Tel.: +49 931 30 49 76 – 0
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

C. Processing of personal data of the website visitor

I. Usage data

When you visit our website, so-called usage data is temporarily stored on our web server as a log for static purposes in order to improve the quality of our website. This data record consists of

• the IP address of the requesting computer, which has been shortened so that a personal reference can no longer be established,

• the host name,

• the date and time of the request

• the time zone difference to Greenwich Mean Time (GMT),

• the content of the request (specific page)

• the access status/ HTTP status code (file transferred, file not found),

• the amount of data transferred in each case,

• the website from which the request originates (referrer)

• the specific pages of our website accessed by you,

• the browser type, version and language setting

• the operating system type and version,

• the activated Java scripts:

  • Screen resolution,
  • colour depth,
  • Size of the browser window,
  • installed browser plug-ins.

The aforementioned log data is only stored in anonymised form. The legal basis for the processing of usage data is Art. 6 para. 2 sentence 1 lit. f) GDPR. The processing is carried out in our legitimate interest in providing the content of our website and ensuring a device- and browser-optimised display.

 
II. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

III. Hosting

We use IONOS SE, Elgendorfer Str.57, 56410 Montabaur for the hosting of our website. We have carefully selected this external service provider and concluded an order processing contract in accordance with Art. 28 GDPR.

IV. Consent management platform

We use the Borlabs consent management platform on our website. The processing in connection with the use of Borlabs and the logging of the settings you have made is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interest is to display our content according to your preferences and to be able to prove that you have given your consent.  The settings you have made, the consent you have given and parts of your usage data are stored in a cookie. This means that it is retained for subsequent page requests and your consent can still be tracked.

No information about visitors is transmitted to Borlabs via the Borlabs cookie.

V. Cookies

We use cookies on our websites. Cookies are small text files that can be stored and read on your end device. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies can contain data that makes it possible to recognise the device used. In some cases, however, cookies only contain information on certain settings that are not personally identifiable.

We use both necessary session and permanent cookies to display and function our website. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR, § 25 para.2 TTDSG. Our interest lies in enabling the presentation of our website. You can object to the processing at any time. To do so, please click on the following link: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can set your browser so that it informs you about the placement of cookies. You can also delete cookies at any time via the corresponding browser setting and prevent the setting of new cookies. In this case, our website may not be displayed optimally and some functions may no longer be technically available.

We also use tracking cookies on our website to track your user behaviour and subsequently send you targeted advertising. The processing takes place on the basis of your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR, § 25 para.1 TTDSG, if you have previously given your consent to tracking on our cookie banner. You can revoke your consent to the use of a tracking cookie at any time with effect for the future without affecting the legality of the previous processing. Please click here to revoke your consent: LINK

We use the following tracking cookies on our website:

Google Analytics/ Google Tag Manager

We use the web analysis tool "Google Analytics" to customise the design of our websites. Google Analytics creates user profiles on the basis of pseudonyms. For this purpose, permanent cookies are stored on your end device and read by us. In this way, we are able to recognise returning visitors and count them as such. To control Google Analytics, we use Google Tag Manager, an auxiliary service that only processes personal data (IP address) for technically necessary purposes.

As part of the Google Analytics / Google Tag Manager service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. Data processing may also be carried out by Google outside the EU or the EEA (in particular in the USA). With regard to Google, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.

Google Maps

We embed map services on our websites that are not stored on our servers. This includes Google Maps, the map service from Google. For reasons of data protection, no content from the third-party provider is loaded when a website is accessed. This means that the third-party provider does not receive any information. Only when you have given your consent via our consent banner will content from the third-party provider be loaded. As a result, the third-party provider receives the information that you have accessed our site and the usage data technically required in this context. We have no influence on further data processing by the third-party provider.

As part of the Google Maps service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. Data processing may also be carried out by Google outside the EU or the EEA (in particular in the USA). With regard to Google, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.

DoubleClick by Google

We use DoubleClick by Google, a Google service, to manage and display adverts on our website. This service stores cookies on your computer and uses so-called "web beacons" (invisible graphics) to analyse your user behaviour on our pages. The information generated by cookies and web beacons, including your IP address, will be transmitted to and stored by Google on servers in the United States. Google reserves the right to pass this information on to contractual partners. However, your IP address will not be merged with other personal data. 

As part of the DoubleClick service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. Data processing may also be carried out by Google outside the EU or the EEA (in particular in the USA). With regard to Google, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.

VI. Contact us

1. Contact using the form

You have the option of contacting us via our web form. To do this, we need your title, surname, first name, email address, company, subject and message. The legal basis for the processing of this personal data is Art. 6 para. 1 sentence 1 lit. f) GDPR, as we have a legitimate interest in responding to your enquiry as simply, promptly and customer-oriented as possible. Unfortunately, we cannot process your enquiry without the provision of your data. You have the right to object to data processing in accordance with Art. 21 GDPR. However, your enquiry can then no longer be answered.

Enquiries that you send us as part of a general enquiry about the services and products we offer are processed on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR.

In addition, you can decide for yourself whether you would like to provide us with further information. This information is provided voluntarily and is not mandatory for contacting us. We process your voluntary information on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR. You can revoke your consent to data processing at any time at This email address is being protected from spambots. You need JavaScript enabled to view it..

Your personal data will be deleted 12 months after your enquiry has been answered. Statutory retention periods remain unaffected. 

We do not transfer your personal data to third parties.

2. Contact via the chatbot

You also have the option of contacting us via our chatbot, which you can find in the bottom right-hand corner of the landing page and all subpages of our website. The chatbot is used on a voluntary basis. The date and time, your name and email address are collected and stored for the duration of the chat in order to answer your enquiry. Data processing is carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR. The legitimate interest lies in answering your enquiry via our chatbot as easily, promptly and customer-friendly as possible. You have the right to object to data processing at any time at This email address is being protected from spambots. You need JavaScript enabled to view it.. However, we will then no longer be able to process your enquiry via the chatbot.

In addition, you can decide for yourself whether you would like to provide us with further information. This information is voluntary and is not mandatory for contacting us via our chatbot. We process your voluntary information on the basis of your consent. You can revoke your consent to data processing at any time at This email address is being protected from spambots. You need JavaScript enabled to view it..

Technically necessary cookies are used for the use and operation of the chat function. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR. Our interest lies in enabling your Internet browser to be recognised in order to distinguish individual users of the chat function on our website. You can object to this processing at any time. To do so, please click on the following link: This email address is being protected from spambots. You need JavaScript enabled to view it.. The information generated by the cookies about your use of our website is transmitted to a server of the chat service provider and stored there. The chat histories are stored for a period of 12 months. After that, all data will be deleted.

VII. Embedded YouTube videos

We embed YouTube videos on subpages of our website that are not stored on our servers. A locally stored preview image of the video is displayed so that content from YouTube is not reloaded when these subpages are accessed. This does not provide the third-party provider with any information about you. Only with your consent via our content banner will content from YouTube, for example, be reloaded. In this context, YouTube receives information about you, as well as your IP address, which is technically necessary to retrieve the content. We have no influence on further processing by YouTube.

The embedding is based on your consent, provided that you have given your consent via our consent banner. Please note that embedding videos will result in your data being processed outside the EU or EEA.

VIII. Google Web Fonts (local Hosting)

We use so-called web fonts provided by Google LLC for the standardised display of fonts on our website. Google Fonts are installed on our local servers. A connection to Google servers does not take place at any time.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://policies.google.com/privacy?hl=de.

D. adventics as processor according to Art. 28 GDPR

If you purchase our "Scan2Lead" tool via our website, you as the controller will conclude a written contract with us, adventics, as the processor, for order processing in accordance with Art. 28 GDPR. In order to offer you the best possible service for this, we provide you with a corresponding contract for order processing when you purchase "Scan2Lead". This is available for download at the following link: Order processing agreement

If you provide your own contracts for order processing and would like to use them, you are welcome to send them to us at the address given in the legal notice or at This email address is being protected from spambots. You need JavaScript enabled to view it.. We would like to inform you that any costs incurred for the legal review of your documents and the filling with our information will be charged to you.

E. Processing of personal data of business partners

We process your professional contact data, in particular e-mail address and telephone number, in order to enter into pre-contractual measures or an existing contract between adventics and you on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR.

In the event that a contract is concluded between adventics and your company as a legal entity, we process your above-mentioned personal data as a contact person on the legal basis of Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interest lies in contacting you as the contact person and being able to fulfil the contract with the legal entity.

We will of course treat your personal data confidentially and will not pass it on to third parties.
adventics stores the personal data provided by you for the duration of the business relationship with you and until the expiry of the applicable limitation periods, as well as any resulting claims and statutory retention obligations.

We use the external service provider Zoho Corporation B.V. Beneluxlaan 4B, 3527 HT Utrecht, Netherlands, to process your personal data strictly in accordance with your instructions. We have concluded an order processing agreement with this service provider.

F. Your rights as a user

When processing your personal data, the GDPR grants you certain rights as a website user:

I. Right to information (Art. 15 GDPR)

You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR.

II. Right to rectification and erasure (Art. 16 and 17 GDPR)

You have the right to demand the immediate correction of incorrect personal data concerning you and, if necessary, the completion of incomplete personal data.

You also have the right to demand that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued.

III. Right to restriction of processing (Art. 18 GDPR)

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing pursuant to Art. 21 GDPR or for the duration of any examination as to whether our legitimate interests outweigh your interests as a data subject.

IV. Right to data portability (Art. 20 GDPR)

In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.

V. Right to object (Art. 21 GDPR)

If data is collected on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR (data processing to safeguard legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

VI. Right of cancellation (Art. 7 para. 3 GDPR)

If the data processing is based on your consent, you can revoke this consent at any time without affecting the legality of the data processing up to the time of revocation.

VII. Right of appeal to the supervisory authority

In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the supervisory authority if you believe that the processing of data concerning you violates data protection regulations. The right to lodge a complaint can be exercised in particular with the supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement.